This position answers and directs all incoming calls, greets visitors, as well as a variety other general office clerical & administrative duties. Must demonstrate excellent oral & written and organizational skills, proficiency with Word & Excel. Personality is key. We require great attitude, positively and flexibility! Excellence in customer relations and some prior customer services experience required. Ability to multitask and a willingness to learn are essentials.

Requirements:

• Previous reception experience.
• Maintain personal account database/customers.
• Answer incoming sales/information calls.
• Excellent oral & written skills.
• Professional attitude.

Responsibilities:

• Primary function is telephone and eMail answering.
• Provide general office clerical & administrative duties.
• Proficiency with Word & Excel.
• Customer relations and some prior customer services experience required.
• The ability to multitask and the willingness to learn are essentials.
• Information gathering via telephone and eMail regarding customer issues.
• Take orders from new clients (No Sales Experience is Needed).
• Perform other duties as assigned.